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Cancellation of the order can be made in the following cases:

1. Before the order is completed, during the online ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update. At the same time, you can change the quantity of the products you have selected to zero.


2. If the online order has been completed but the product has not yet been shipped to your location, you can call 210 322 1434 and one of our associates will undertake the cancellation of your order.


3. After receiving the product, please call us at 210 322 1434 or contact us by email at fisistores@gmail.com explaining the reason you wish to cancel the order and one of our associates will take care of the cancellation of your order.


4. If your order has already been invoiced and you wish to cancel it, please contact the Customer Service Department at 210 322 1434 and provide your order details. One of our associates will take care of the cancellation of your order and will inform you of your options.

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